Webstarts Offers Live Chat Support for User Websites

Interaction is one of the most important aspects of Web 2.0. A website should allow users to interact with the administrator for authentic information, query resolution and feedback. To align with the spirit of Web 2.0, Webstarts has introduced live chat features on consumer websites. With this feature, Webstarts users would be able to integrate live chat functionality with their website that will connect customers directly to the designated customer service representative.

Benefits of Live Chat Service

When you build a website you want to give credible and extensive information to the customers. However, it is not possible to provide all the information in terms of website content. Moreover, internet media lacks the personal touch of offline marketing. To resolve these problems, live chat allows customers to interact with the business owner or representative directly. Company representative can reply to consumer questions and provide valuable information to turn him into a sales lead. It also helps to gain credibility among consumers.

Webstarts live chat service is hosted by Olark Live Chat. Users can create a website with Webstarts and activate this application on their website. Once installed, customers would see a live chat tool that will connect them to the company representative. Webstarts users can connect the program to their web-enabled phone as well for 24×7 customer support.

Weebly Seeks User Suggestions to Upgrade Web Editor

In an effort to engage users in the development of its web editing platform, Weebly has initiated a campaign. With this campaign, Weebly aims to enhance interactivity with the users by seeking suggestions on new features.

Suggest New Features to Weebly

The campaign invites users to suggest improvements that they want in the Weebly easy web editor. These suggestions can cover different aspects of the web development and publishing process, such as platform interface, change in existing features, adding new features and web templates. All the suggestions are listed on the Weebly website. Users can browse through all the suggestions and vote for those that they feel are critical for the enhancement of the web editor.

Here are the top three suggestions voted by the people so far:

  • Change in member log-in/register feature
  • Search box for user websites
  • Header image / logo to link back to the Home Page

It is to be noted that Weebly has not made any significant upgrade to its web editor. In the past six months, a majority of the new releases are cosmetic changes only. Contrary to this, other members on the free website maker comparison list, such as Webstarts and Wix, have been upgrading their platform at a steady pace. Thus, Weebly’s effort to fortify user engagement is well times.