Webstarts just schooled a brat customer.

Got a scolding comment on a one of our popular posts comparing Webstarts to Weebly. The user “Rafael” posited that Weebly and Webstarts have a similar user interface and that a compliant email sent 6 months ago was left ignored by their customer support team.

So, we decided to hit them up for a comment. Hilarity ensued.

Wow, that’s some support! A morning show on Meerkat answering serious questions in real time… Oh wait, looks like he already spoke to them:

Oh wait, can it be true?

As a business owner and a customer myself I take serious issue with customers using shaming tactics against good companies. Clearly, Webstarts are a very good company based on the speed and level of response not only from their support channels (17 minutes to answer Rafael), but the immediate response we got on Twitter and the CEO commenting right here with us.

Nicely done guys. Boo hiss “Rafael”.

Have you tried Twitter for your business?

Needless to define but no harm to revisit- Twitter is the fastest growing instant messaging made available to the public. Twitter allows you to post updates (called Tweets) as often as you want (and limited to 140 characters). When you follow other people on Twitter, you see their tweets. When they follow you, they see your tweets. It’s a constant stream of communication. The good news is you can turn it on or off as often as you like. Real people in real time- nothing can be so lucrative for a businessman. Have you tried it?

Twitter has been a great way to connect on a more personal level with customers. Anybody can use it to help build brand, or even drive direct sales. In the long term, Twitter can help drive repeat customers and word of mouth. Twitter Search is an amazing way to see what people are saying about your products or services. Following the right people on Twitter was key. There are some people very gifted at building relationships on Twitter. Businessman already using twitter has found up to 800 percent increase in inquiries about their business.

Twitter has a whole world of available support applications you can employ to gain the most of the service for your business. TwitterFox plugin allows you to view tweets within your web browser. If you are on facebook, this application forwards your Twitter updates directly to facebook as status updates. So, should you wait another second to start twitting? Use the powerful tool in marketing of your products and services.